What We Collect and Why We Use It
When you open an account, we collect the details you provide — your name, contact information, and the payment method you link. If you deposit or withdraw via DANA, OVO, or GoPay, we record the wallet reference and transaction status to process your request and keep
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your account history accurate. We do not store your full e-wallet PIN or password at any point. We also collect device and session data — such as browser type, IP address, and screen activity — to detect unusual login patterns and keep your account secure. This
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data stays within our system and is not sold or rented to marketing companies. Where we work with third-party payment processors to route your DANA, OVO, or GoPay transaction, those partners are bound by data agreements that limit how they may use your information. We retain
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your account data for as long as your account remains active and for a reasonable period after closure, in line with financial record-keeping obligations where applicable. You may request a summary of the data we hold, ask us to correct inaccurate details, or ask about deletion
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— all through our support channel. Availability of specific data rights depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.